Terms and Conditions

Welcome to healthyhunnies.com, the online store of 2Healthy Hunnies (Pty) Ltd.

OUR ONLINE SERVICE IS PROVIDED SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS. IN TERMS OF SECTION 11 OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS (ECT) ACT 25 OF 2002 AND THE COMMON LAW OF CONTRACT, THESE TERMS AND CONDITIONS ARE VALID, BINDING AND ENFORCEABLE AGAINST ALL PERSONS THAT ACCESS THE HEALTHY HUNNIES WEBSITE (THE WEBSITE), WEB PAGES OR ANY PART THEREOF. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS YOU MUST LEAVE THE WEBSITE WITHOUT DELAY, AS FURTHER USE WILL AUTOMATICALLY BIND YOU TO THESE TERMS AND CONDITIONS. KINDLY NOTE THESE CONDITIONS MAY DIFFER FROM OUR GENERAL TERMS AND CONDITIONS OF SALE. KINDLY CONTACT US SHOULD YOU WISH TO RECEIVE A COPY OF THE LATER VIA EMAIL.

Definitions and Interpretation

  1. “The Website” means the website, owned and operated by Healthy Hunnies (Pty) Ltd and located at, including but not limited to https://healthyhunnies.com/, including services available on and through the websites, and furthermore including source code, meta tags, postings and any page, part or element thereof;
  2. “User” means any person who enters or uses the website, notwithstanding the fact that such a person only visits the home page of the website;
  3. References herein to the singular include the plural and vice versa; and
  4. Hyperlinks herein to legal documents should be deemed part of these terms and conditions in terms of section 11(3) of the ECT Act. The fact that some or all of the hyperlinks may, from time to time, be non-operational, shall not affect the validity and interpretation of these terms and conditions.

Product Descriptions

We try to describe our products as accurately as possible within reasonable limits. However, we do not guarantee that our descriptions on this site are 100% accurate, complete, reliable, current or error-free. If a product is not as described, your sole remedy is to return it to us in unused condition (see Returns Policy below).

Prices

These do not include shipping and handling (see below) and may change without notice. While we reserve the right to charge the prices prevailing at the time the order is sent to you, we will make every effort to maintain the prices at the time you compile your order, if these are lower. If prices have risen materially (20% or more) since you placed your order, you will have the opportunity to cancel or amend your order accordingly without penalty.

Prices are not subject to discounts, except by special arrangement.

VAT

All retail prices exclude VAT (currently 15%)

By law Shipping and Packaging charges attract VAT at the standard rate

Shipping

Our courier service collects from us daily at 13.00 pm. Please bear in mind that to ensure product quality, all consignments are sent by road. Road shipments leave on Mon, Wed and Friday, and may take up to 72 hours to be delivered.

We are usually able to dispatch orders within four or five working days of our receiving them. This may be longer during holiday periods.

Returns Policy

The provision of goods and services by Healthy Hunnies is subject to availability. In cases of unavailability, Healthy Hunnies will contact you with options.

An order can be cancelled if payment has not been made yet for the order by the customer. Once payment has been made by the customer for an order, the order can only be cancelled before the order has been dispatched by Healthy Hunnies.

If a product is damaged or broken when you receive it, you must inform Healthy Hunnies within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.

All products are sold with a 7 day satisfaction guarantee. If you are not completely happy with a product that you received with your order, you can contact us within 7 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state, we will refund you the value of the product. If you have opened and/or used the product and are not satisfied, we will pass your feedback onto the supplier of the product. The supplier’s remedy is then up to their own discretion and Healthy Hunnies itself will not be held responsible for issuing a refund.

If you receive the wrong product you must contact Healthy Hunnies within one working day. We will check our system to see whether a miss pick has occurred. If there was a miss pick we will arrange to swap the ‘wrong’ product for the one actually ordered on our account.

 

Non delivery

In the event of non delivery because of the customer’s failure to respond to the carrier’s card, note or telephone call, the customer will be liable for the carrier’s charges for returning the order to us. This usually costs at least R60, which will be deducted from the amount refunded.

Claims for Damage or Loss in Transit

Insurance for shipments is available on request. Claims for loss in transit and/or non-arrival must be made to us and to the carrier in writing within seven days of the expected delivery date. Claims for damage to any of the contents must be made in writing to us and to the carrier in writing within two days of receipt.

Payment

Credit Cards

Credit card payments by Visa, MasterCard, American Express & Maestro (Electron) card holders are accepted. At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order. Payment is only collected when the order is completed and the goods shipped. Note that to protect it’s our own interests and those of our customers, Healthy Hunnies scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if Healthy Hunnies is not satisfied with its legitimacy.

EFT Payments

Bank deposit payments via EFT are also accepted. If the buyer selects the ‘pay by EFT’ button, users will be directed to the banking details of Healthy Hunnies and the sale would be subject to the following rules

  • the exact amount must be paid; and
  • the payment must be identified by supplying the order number and surname in the reference section on the electronic transfer.

Unpaid orders where the EFT payment option is selected are cancelled after 5 working days.

Our Privacy Pledge

It is our policy to respect your internet privacy. Healthy Hunnies shall take all reasonable steps to protect the personal information of Users and for the purpose of this clause, “personal information” shall be defined as detailed in the Protection of Personal Information Act (PoPIA).

Healthy Hunnies may electronically collect, store and use the following personal information of Users:

  • Title
  • Name and surname;
  • Area Code
  • Postal Address
  • Street Address
  • Contact numbers
  • Email Address

Healthy Hunnies collects, stores and uses the above mentioned information to communicate requested information to the User and provide services to the User as requested by the User. Unless you indicate that you do wish to receive order confirmations and product updates, we will not email these to you. Healthy Hunnies does not sell its customer lists to any third party organisations.

 

E-mail Communications

By visiting and using Healthy Hunnies or sending emails to us, you are communicating with us electronically and thereby consent to receive electronic communications from us. All records of the transaction between the User and Healthy Hunnies will be maintained and be available electronically via email for 6 months after the completion of the transaction.

Site Security

Healthy Hunnies shall take all reasonable steps to secure and/or prevent the content of the Healthy Hunnies website and the information provided by and collected from Users, and unauthorised access and/or disclosure. However, Healthy Hunnies does not make any warranties or representations that content shall be 100% safe or secure. Subject to the provisions of sections 43(5) and 43(6) of the ECT Act, if applicable, Healthy Hunnies is under no legal duty to encrypt any content or communications from and to Users and is also under no legal duty to provide digital authentication of any pages on the Healthy Hunnies website.

Users may not deliver or attempt to deliver, whether on purpose or negligently, any damaging code, such as computer viruses, robots or spy ware, to the Healthy Hunnies website or the server and computer network that support the Healthy Hunnies website. Notwithstanding criminal prosecution, any person who delivers or attempts to deliver any damaging code to the Healthy Hunnies website, whether on purpose or negligently, shall, without any limitation, indemnify and hold Healthy Hunnies harmless against any and all liabilities, damages, risks and losses that Healthy Hunnies and its affiliates may suffer as a result of such delivery, attempt or damaging code.

Users may not develop, distribute or use any device or programme designed to breach or overcome the security measures of the restricted pages, products and services on the Healthy Hunnies website and Healthy Hunnies reserves the right to claim damages from any and all persons involved, directly and indirectly, in the development, use and distribution of such devices or programmes.

Users who commit any of the offences detailed in sections 85 to 88 of the ECT Act shall, notwithstanding criminal prosecution, be liable for all resulting liabilities, losses, destruction or damages suffered and/or incurred by Healthy Hunnies and its affiliates due to or related to these illegal actions.

Healthy Hunnies.com is a secure e-commerce site. Security is provided by kinsta.com and auth0.com.

Disclosures required by Section 43 of The ECT Act

Access to the services, content, software and downloads available from the Healthy Hunnies website may be classified as “electronic transactions” as defined in terms of the ECT Act and therefore Users have the rights detailed in Chapter 7 of the ECT Act and Healthy Hunnies has, amongst others, the duty to disclose the following information:

  • The full name and legal status of the website owner: Healthy Hunnies (Pty) Ltd;
  • Street Address: 45 Alma Road, Rosebank, Cape Town,7700;
  • Physical address for receipt of legal service: 45 Alma Road, Rosebank, Cape Town,7700;
  • Main business: Healthy Hunnies is a private limited company that offers online health products and services;
  • The website addresses of the Healthy Hunnies website is:
    • http://www.healthyhunnies.com;
  • The official email address of the Healthy Hunnies website is info@healthyhunnies.com
  • Alternative dispute resolution: Subject to urgent and/or interim relief, all disputes regarding:
    • access to the website;
    • the inability to access the website;
    • the services and content available from the website; or
    • these terms and conditions;

shall be referred to arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa and such arbitration proceedings shall be conducted in Cape Town in English. The arbitration ruling shall be final and the unsuccessful party shall pay the costs of the successful party on a scale as between attorney and own client. (The expedited rules of the Arbitration Foundation of South Africa may be downloaded from the following website: http://www.arbitration.co.za).

Complaints concerning the Healthy Hunnies website with Healthy Hunnies at: info@healthyhunnies.com

Trademarks & Copyright

“Healthy Hunnies” is a trade name of 2Healthy Hunnies (Pty) Ltd. It (or any confusingly similar trademarks) may be used in the RSA solely by our authorised licensees. Any unauthorised use of this trademark is subject to the full force of trademark infringement laws and penalties. Note that the placement of any words before and/or after our trademark does not mitigate the infringement.

Website Copyright

All images and text on our website are the property of Healthy Hunnies and as such, are protected from infringement by domestic and international legislation and treaties. Subject to the rights licensed to the User below, all other rights to intellectual property on the Healthy Hunnies website are expressly reserved. They may not be reproduced for commercial use without our express permission. A limited, one-time right to print our web pages for personal reference is given. All software on this site is the property of Healthy Hunnies or its suppliers and is protected by copyright law.

Copyright Complaints

Healthy Hunnies respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately, stating your claim of copyright infringement.

Site Access

Healthy Hunnies grants you a limited licence to access and make personal use of this site. You must not download (other than printed pages for personal reference) or make commercial use of or modify it, or any part of it, except with our express written permission. You are granted a limited, revocable and non-exclusive right to create a hyperlink to the home page of Healthy Hunnies.com, so long as the link does not portray Healthy Hunnies, its affiliates, or their products or services in a false, derogatory or otherwise offensive manner.

If any User uses content from the website in breach of the provisions detailed herein:

  • Healthy Hunnies reserves the right to claim damages from the User;
  • Healthy Hunnies reserves the right to institute criminal proceedings against the User; and
  • Healthy Hunnies shall not be liable, in any manner whatsoever, for any damage, loss or liability that resulted from the use of such content by the User or any third party who obtained any content from the User.

Email addresses, names, telephone numbers and fax numbers published on the website may not be incorporated into any database used for electronic marketing or similar purposes. No permission is given or should be implied that information on the website may be used to communicate unsolicited communications to Healthy Hunnies and all rights detailed in Section 45 of the ECT Act are reserved.

Disclaimer and Limitation of Liability

Subject to the provisions of sections 43(5) and 43(6) of the ECT Act, if applicable, and as far as allowed by law, Healthy Hunnies (including its employees, suppliers, Internet service providers, affiliates and agents) shall not be liable for any damage, loss, liability or expenses of any nature incurred by whomsoever and resulting from:

  • access to the website;
  • content available on the website;
  • services available from the website;
  • products available from the website;
  • downloads and use of content from the website; and/or
  • any other reason not directly related to Healthy Hunnies’ gross negligence.

Healthy Hunnies makes no representations or warranties concerning the operation of this site, nor the content, materials or products displayed on it. Use of this site is at your sole risk.

Healthy Hunnies does not warrant that e-mail or other communications from this site are free of viruses or other harmful components and we will not be liable for any damages of any kind arising from use of this site

Users acknowledge that the website may be unavailable due to updates or other causes beyond the reasonable control of Healthy Hunnies, including, but not limited to virus infection, unauthorised access (hacking), power failure or other “acts of God”.

Agreement of Sale

An agreement of sale between Healthy Hunnies and the User only comes into effect if and when;

  • a credit card authorisation is received from the issuing bank; or
  • a deposit of an electronic transfer is reflected on Healthy Hunnies’ bank statement.

Entire Agreement and Severability

These terms and conditions constitute the entire agreement between Healthy Hunnies and the User and shall take precedent over any disclaimers and/or legal notices attached to any communications and/or postings received by Healthy Hunnies from the User.

Any failure by Healthy Hunnies to exercise or enforce any right or provision shall in no way constitute a waiver of such right or provision. In the event that any term or condition detailed herein is found unenforceable or invalid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall remain enforceable and applicable.

Agreement in terms of Section 21 of the ECT Act

The User and Healthy Hunnies agree that:

  • the User shall be bound to these terms and conditions and such agreement is concluded in Cape Town (South Africa) at the time the User enters the website for the first time;
  • data messages (as defined in the ECT Act) addressed by the User to Healthy Hunnies shall only be deemed to have been received if and when responded to. An auto-reply shall not constitute such ‘response’ for the purposes of this clause;
  • data messages (as defined in the ECT Act) addressed to the User by Healthy Hunnies shall be deemed to be received by the User as detailed in section 23(b) of the ECT Act;
  • electronic signatures, encryption and/or authentication is not required for valid electronic communications between the User and the Healthy Hunnies; and
  • the User agrees and warrants that data messages that are sent to Healthy Hunnies from a computer, IP address or mobile device normally used by or owned by the User, were sent and/or authorised by the User personally.

Use of the Website

This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

Country of Domicile

This website is governed by the laws of South Africa and Faithful to Nature chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: 45 Alma Road, Rosebank, Cape Town, 7700.

Modification

Healthy Hunnies reserves the right, in its sole and absolute discretion, to do any of the following, at any time without prior notice or justification:

  • change these terms and conditions;
  • change the content and/or services available from the website;
  • discontinue any aspect of the website or service(s) available from the; and/or
  • change the software and hardware required to access and use the Healthy Hunnies website

Reviews, comments, emails, blogs and other content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Healthy Hunnies reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Healthy Hunnies and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Healthy Hunnies the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Healthy Hunnies or its associates for all claims resulting from content you supply. Healthy Hunnies has the right but not the obligation to monitor and edit or remove any activity or content. Healthy Hunnies takes no responsibility and assumes no liability for any content posted by you or any third party.

Medical disclaimer

The information contained in this website is not intended as a substitute for advice provided by a competent health care professional. You should not use this information in diagnosing or treating a health problem. No claim or opinion in this page/website is intended to be, nor should be construed to be, medical advice. If you are taking any drugs (prescribed or not), or have a medical condition, please consult a physician or health care professional, who is aware of herb/drug interactions before taking any herbal or natural supplements.

Vibrant Health and Earthier use 100% certified organic ingredients whenever possible with whole food concentrates for maximum absorbability and efficacy. There is full label disclosure (no hidden ingredients or grouped blends), it is dairy & gluten free, it contains no additives, preservatives, artificial flavourings, colorants or anything else unless it directly or indirectly benefits your health.

VERSION: Jan 2021

© 2020 2Healthy Hunnies (Pty) Ltd – ALL RIGHTS RESERVED.